Returns & Refunds

Your Happiness, Guaranteed

At thinkdab.com, your satisfaction is our top priority. If something isn’t quite right with your order, you have 30 days​ from the delivery date to send it back. As long as the item is unworn, unwashed, unaltered, and still has its original tags attached, we’re happy to offer a full refund or exchange.

A Quick Note on Hygiene

To keep our products fresh for every customer, we kindly ask that you wear undergarments when trying on clothing. Items showing any signs of wear, washing, or alteration cannot be accepted for return or exchange.

Sizing Help

Finding the perfect fit matters. Before you order, please take a moment to check our size chart. If you find yourself between two sizes, we recommend choosing the larger one for a more relaxed fit.

• Contiguous U.S. Customers:​ We offer one free exchange​ with a prepaid return label (this excludes Alaska, Hawaii, and U.S. territories). For any additional exchanges, return shipping is on us, but standard shipping fees for the new item will apply.
• International Customers:​ At this time, free returns and exchanges are not available for orders outside the United States.

How to Start a Return or Exchange

1. Make sure the item is in its original, unused condition with all tags and packaging intact.
2. Send an email to support@thinkdab.com​ with the following details:
   • Your order number (found in your confirmation email).
   • Clear photos of the product, including the tags and packaging.
   • The reason for your return or the size you’d like to exchange for.
3. Our support team will review your request and get back to you within 1–3 business days​ (please note we do not process requests on weekends).

Important Details

• Return Shipping Costs:​ Unless the return is due to a product quality issue, the customer is responsible for return shipping costs.
• Quality Issues:​ If there’s a defect or quality problem, we’ll provide a prepaid return label (U.S. only).
• Refund Processing:​ Once we receive and inspect your return, your refund will be issued to your original payment method within 1–5 business days.

Where to Send Returns

Please do not send returns back without first contacting us. Once your request is approved, please ship your items to our returns processing center:

NANYUAN TECHNOLOGY INC

25 1ST AVE SW, STE A

WATERTOWN, SD 57201-3507

Need Assistance?

If you have any questions or need help with a return, don’t hesitate to reach out to our support team at support@thinkdab.com. We’re always here to help make things right!